Refund & Cancellation Policy

Effective Date: 23.09.2025

At Kalvee Business Solutions, we value our clients and strive to provide high-quality Administration Assistance, Digital Marketing, and AI Agent services. This Refund & Cancellation Policy outlines the terms under which clients may request cancellations or refunds.

1. Service Cancellation

• Clients may cancel ongoing services by providing written notice at least [Insert Notice Period, e.g., 7 days] before the next billing cycle.
• Cancellation requests must be sent to our official email: [Insert Email].

2. Refund Policy

• Digital Marketing & AI Services: Due to the nature of our work, refunds are generally not provided once a project or campaign has commenced.
• Administration Assistance: Refunds may be considered for unused service hours if requested within [Insert Timeline, e.g., 5 business days] of payment.
• Advance Payments: Any advance payment made for long-term contracts is non-refundable after services have started.

3. Non-Refundable Situations

• Failure to provide necessary information, documents, or approvals causing delays.
• Changes in client requirements after service initiation.
• Client dissatisfaction due to unrealistic expectations not agreed in the service scope.

4. Processing of Refunds

If a refund is approved, it will be processed within [Insert Timeline, e.g., 7–10 business days] to the original mode of payment. Transaction charges, taxes, or administrative fees (if any) may be deducted.

5. Policy Updates

We may revise this Refund & Cancellation Policy from time to time. The latest version will always be available on our website.

6. Contact Us